Susans Consulting Company (SCC) has been in business for ten years and has experienced a significant turnover in the project management group, which has prompted senior leadership to investigate. A preliminary review by senior leadership has determined that Project Managers are frustrated with the amount of required project management documentation, which has impacted their ability to manage projects successfully. A recent review of the project management process has determined that SCC has spent between 30-40% of its total project budget on projects’ overhead costs to include project management costs. A review of industry standards is between 5-15% higher than most companies. In addition, senior leaders found that projects are being delivered between 25% and 50% over budget and late 95% of the time.Note: Project Management overhead includes the PM’s time managing the project, attending meetings, and developing the required documentation. SCC Request: SCC has reached out to your team because you are experts in defining project management processes and delivering projects on time. The SCC request includes the following:
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Susans Consulting Company (SCC) – Problem Overview
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